FOAMHAND® delivered two key projects for the 2014 Commonwealth Games hosted in Glasgow. Firstly we were commissioned by the G2014 Organising Committee and Police Scotland to plan, resource and deliver the crowd management operations external to the ‘four largest’ venues including their respective challenging ‘Last Mile‘ operations. Our second project was with Glasgow City Council in collaboration with Police Scotland & G2014 Ltd. to develop an integrated C3 plan for the three Road Events hosted within the City and develop a safe and deliverable Crowd Management Plan.
The Project – Last Mile Planning & Delivery
With only a few months prior to the start of the Commonwealth Games in Glasgow, the organising committee Glasgow 2014 Ltd. and Police Scotland engaged the FOAMHAND® team to plan, resource and deliver the crowd management operations external to the ‘four largest’ venues including their respective challenging ‘Last Mile‘ operations.
Our experienced team were engaged to develop and deliver the crowd management operation for the ‘Big 4’ venues (Hamden Park, Celtic Park, Ibrox and the SECC). This was a complex operation due to short timeframe before Games- time, multiple stakeholders and the need to proactively manage both spectator and business as usual pedestrian movements. Our team created desktop exercises to highlight areas of weakness as well as test the readiness and integration between delivery partners.
With the Games receiving high praise as the “best and friendliest Commonwealth Games ever”, highlights our agility to rapidly deploy the right resources to resolve issues for our clients, develop operational plans and deliver a spectator experience a host city can be proud of.
The Project – Road Events Integrated C3
FOAMHAND® was commissioned by Police Scotland and Glasgow City Council to develop an integrated C3 plan and the city centre crowd management plan for road event days for the three Road Events hosted within the City. This project was as a result of our successful ‘urban domain’ planning for Glasgow 2014 Commonwealth Games Organising Committee and strategic risks identified.
The team was engaged to produce and deliver the city centre crowd management plan for road event days during the Commonwealth Games. This included C3 planning, risk assessments and management, integration of operations with key stakeholders and training of senior management teams. All this was achieved in a very short time period.
In addition we had to design and integrate a C3 operational overlay that would compliment the existing command and control arrangements of Glasgow City. The key objective was to enhance the link between the Venue Event Control Room (ECR) and the wider management of the City hosting the extensive field of play, a large unticked spectator demand and still meet the needs of business as usual activities.
Our team’s effective stakeholder engagement driven approach enabled us to listen to the issues, evaluate the risks, and develop operational solutions based on their local knowledge and our major event experience.
We supplied staff to the ECR and Glasgow Operations Centre working in parallel with both the Event and Lanarkshire Area Police Scotland Commanders for all three Road Event days and successfully training over 200 volunteers.
In summary our client said…
“FOAMHAND were instrumental in the production of our crowd management plans in response to three major road race events with associated interface with our festival sites. Paul and his team demonstrated the skill and commitment to deliver to a very high standard, successfully providing solutions that fully met our health and safety requirements whilst responding positively to the demands of the Council and the Organising Committee.” Glasgow City Council – Commonwealth Games 2014.